Customer Satisfaction Survey
Thank you for visiting Virginia Career Works. Which Center provided you services today?
Please Select
The Covington Center
The Franklin Center
The Roanoke Center
Why did you come to the Center today?
How did you hear about the Center?
Virginia Career Works website/ Internet
Friend/ Relative
Employer/ Former Employer
Training/ Education Provider
Another Agency
Unemployment Insurance Letter
Other
Please tell us about your experience today:
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Staff was helpful and knowledgeable
Staff was friendly, corteous, and respectful
Staff responded quickly to my employment needs
Facility and equipment were neat and clean
To what extent have we met your expectations for your visit today?
Exceeded expectations
Met expectations
Met some but not all expectations
Did not meet any expectations
Would you like additional information on any additional services or programs? Choose as many as you would like.
Job search assistance
Career exploration
Resume assistance
Labor market information
Career counseling/ planning
Orientation to program services
Education/ training opportunities
Assistance with transportation
Assistance with childcare
Other
If you selected "other" above, please specify:
Did you request/ require any accommodation to receive services (such as language interpretation, etc.)?
Yes
No
If you selected "yes" above, how satisfied were you with the accommodation services you received?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Not Applicable/ No services requested
Would you recommend Virginia Career Works to a friend?
Yes
No
If you selected "no" above, please explain why:
What is your overall satisfaction with the services provided to you?
1
2
3
4
We appreciate any additional comments or suggestions you may have:
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